Happy Time of the Day

Patient and caring

2008-03-03T20:30:15Z

When my daughter had an appendectomy her doctor was very patient and caring and explained the procedure in terms that she could understand making her feel much more at ease before surgery.

L.T., Greenville, SC

Came in on Saturday

2008-02-29T20:30:51Z

I was experiencing contact lens difficulty that was giving me iritis on and off throughout the summer. Towards the end of summer, I was fitted for a new pair of lenses. I was also about to leave on a cross country trip for school. My doctor came into his office on Saturday just to see me and to make sure my eyes were fully healed and that my contacts were no longer bothering me.
S.P., Irvine, CA

Worked with the insurance company

2008-02-27T21:08:45Z

One of my specialists worked with the insurance company to get a visit covered that was being denied. Supposedly the doctor that saw me, who was a member of their group, was not one that I could see under the plan. Somehow they fixed that for me, and I got reimbursed for the cost of the visit.

T.S., Madison, NJ

Calls Me

2008-02-25T22:07:11Z

My doctor always calls me after dinner to tell me my blood results, and if they're fine, she doesn't make me come in for an appt just to hand me the scripts.
R.S., Germantown, MD

Working with Workers Comp

2008-02-21T20:32:15Z

When my husband was injured at work, the billing staff was very accommodating re: working with Workers Comp so that we wouldn't get stuck with the bills.
R.P., Sadsburyville, PA

Personal hero of mine

2008-02-20T20:26:19Z

The first doctor who treated me like a human and not like a mental case. He diagnosed me correctly, and really listened. He demanded that I change everything about my lifestyle and he inspired me to do it. He treated my extreme pain humanely, and I received excellent and innovative treatments. He is a personal hero of mine.
A.C., Bradenton, FL

Great care by his therapist

2008-02-19T20:41:58Z

We have a child with Autism and he has been given great care by his therapist. She goes the extra mile giving us her own books to borrow, calling and emailing all the time to see how things are going, and offering to take off work just to be at special meetings and testings.
D.P., Swampscott, MA

Help pay my bill

2008-02-15T22:01:29Z

During a hospital stay, the hospital found all the resources for me to get help paying my bill. My doctor worked very hard to help me survive an illness that should have killed me. The hospital system here helped me get my medications for free when I had no money
D.R., Pelzer, SC

Very Thorough

2008-02-14T20:29:33Z

My doctor is very thorough and she made sure to get an MRI and ultrasound and found an ovarian cyst that was causing me horrible pain.
D.P., Swampscott, MA

Better assist me

2008-02-13T20:31:49Z

My doctor does not hesitate in referring me to a specialist when he feels that someone else may be able to better assist me. Even though it creates extra work for him, as he has to write a special reference letter and all.
S.L., Forest Hills, NY

Sing to me

2008-02-12T21:20:17Z

When I had to have chemo treatments 2 years ago my oncology nurse would sing to me as she was hooking my port up to the IV. I would hardly feel the big stick.

K.H., Stigler, OK

Cheered me up

2008-02-11T20:30:45Z

As a child I had many asthma attacks that inevitably lead to many emergency room visits. As is procedure, I was always rushed right in and medicated as soon as possible, but I remember one time specifically in which after recovering I was taken to a machine and asked to blow in as hard a possible. After doing this a few times they showed me how I did on a computer screen and told me that even though I had asthma, my lungs were very strong. Of course that cheered me right up and made me feel much better about myself and my condition.
P.V., Harrogate, TN

Makes me feel confident

2008-02-08T20:29:55Z

My general physician really listens to me about the side effects that I experience with my medicine and works with me to get the right dosage. She also remembers about my case each time I visit. That makes me feel confident that she understands my conditions and also I just appreciate the attention.
T.S., Madison, NJ

Feeling very ill

2008-02-07T20:31:57Z

I took my brother into the emergency room - he was feeling very ill - it turned out he had a serious blood clot close to his lung that was making breathing very difficult. One nurse went out of her way to make sure my brother had pain medication and did her best to expedite my brother's care from doctors.
S.P., Irvine, CA

Show of concern

2008-02-06T20:29:13Z

I had a severe kidney infection and I went to the hospital because I was shaking all over and was very cold. I was only about 21 and was very scared. The nurse that took care of me when I went in was so nice and put me at ease by her sincere show of concern.
T.H., Jacksonville, NC